Terms & Conditions

Effective Date: 01/05/2025

Welcome to Willow Wellness Therapies. By accessing or using our website (www.willowwellnesstherapies.au), booking a service, or engaging with our content, you agree to the following terms and conditions.

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1. Introduction

This website is owned and operated by Willow Wellness Therapies (ABN: [Insert ABN]). These terms apply to all users, browsers, and customers.

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2. Services

We offer holistic wellness services including Reiki, meditation, and workshops. All services are provided in accordance with Australian consumer law.

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3. Bookings & Payments

• Appointments must be booked via our booking system or by contacting us directly.

• Payment is required at the time of booking.

• Prices are listed in AUD and are subject to change.

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4. Cancellations & Refunds

• We kindly request a minimum of 24 hours’ notice for cancellations.

• Cancellations made with less than 24 hours’ notice may incur a cancellation fee of 50% of the service total.

• Refunds for prepaid services are at our discretion and handled in accordance with the Australian Consumer Law.

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5. Health & Wellness Disclaimer

Willow Wellness Therapies does not diagnose, treat, or cure medical conditions. Our services are complementary in nature and not a substitute for professional medical advice or treatment. Always consult a qualified health provider regarding any medical concerns.

 

6. Client Responsibility

By booking a session, you confirm that all information provided is accurate and that you are physically and emotionally able to participate in the selected service.

 

7. Intellectual Property

All content on this website—including text, images, graphics, and branding—is the property of Willow Wellness Therapies and may not be used or reproduced without permission.

 

8. External Links

Our website may include links to third-party sites for your convenience. We are not responsible for the content or privacy practices of external sites.

 

9. Limitation of Liability

We take care to ensure our services and website are safe and accurate, but we are not liable for any direct or indirect loss or damage arising from your use of our services or website content.

 

10. Governing Law

These terms are governed by the laws of Queensland and Australia. Any disputes will be handled in Queensland courts or tribunals.

 

11. Contact

For any enquiries, please contact us at:
📧 ruth@willowwellnesstherapies.au
📞 0407 623 073